Terms of Service

Who we are

The Unblocked Mirror and amysanders.co are operated by Lucky Sanders LLC, a Utah limited liability company doing business as Amy Sanders and Amy Sanders Coaching (“we,” “us,” “Amy”). These terms apply to each product or service we offer — The Unblocked Mirror, The Unblocked Woman Collective, The Unblocked Method, our quizzes, and our website — to the extent stated in the applicable offer or checkout.

Accepting these terms

You accept these terms when you click or check an acceptance control where one is presented (at signup, checkout, or in the app), and otherwise by purchasing or using the service. If you don’t agree with them, please don’t use the service.

One vocabulary, used everywhere in these terms

Cancelling stops your subscription’s renewal. Expiration is when paid access ends at the close of a paid period. Account deletion removes your account, subject to the retention exceptions in our Privacy Policy. Suspension or termination by us is governed by its own section. These are separate events: in particular, deleting your account does not by itself cancel a subscription — cancel billing first through Manage billing or support.

What the Mirror is — and what it is not

The Unblocked Mirror is an AI coaching companion. It is software: a program that generates coaching conversations using artificial intelligence, built on Amy Sanders’ Unblocked Method and shaped by your Human Design and Enneagram profile. When you talk to the Mirror, you are talking to a machine, not to Amy and not to any human being. No human reviews your conversations in real time.

Because it is AI, the Mirror can be wrong. It can misunderstand you, miss context, or generate responses that sound confident but are inaccurate or unhelpful. Its reflections are prompts for your own thinking, not instructions to follow, and you remain responsible for your decisions.

The Mirror is not therapy, and not professional advice of any kind. It is not a substitute for a licensed therapist, physician, psychiatrist, financial advisor, or lawyer, and nothing it says is medical, mental-health, financial, or legal advice. Do not use the Mirror to make decisions about medication, diagnosis, or treatment. Do not use the Mirror to seek emergency help.The Mirror is not a crisis service and must not be relied on to detect or respond to a crisis: automated safeguards may show crisis-hotline information when certain words appear, but they are a safety courtesy, not monitoring — they can miss what matters, and no human sees your conversations in real time. If you are in crisis or thinking about harming yourself, stop and reach out to a licensed professional, call or text 988 (the Suicide & Crisis Lifeline), or call your local emergency services.

Eligibility

You must be 18 or older. The service is offered to residents of the United States; we make no representation that it is appropriate or available elsewhere.

Your account

An account is created when you purchase access, or free of charge when you save quiz results. Keep your sign-in method secure. Your account is for you alone; each subscription is for one individual.

The free trial

From time to time we offer a free trial of the Mirror. The specific session and day limits displayed when you begin your trial are the terms of your trial; the trial begins when your first usable session is successfully created, not when you sign up. No payment method is required, and a trial never converts into charges. When the trial ends, you’ll see the options for continuing with a paid membership. We may change trial limits for future trials; changes do not shorten a trial you have already started.

Subscriptions, billing, and renewal

Paid memberships are billed through ThriveCart, our checkout provider. The amount and renewal period shown immediately before you complete your purchase are incorporated into this agreement, and each subscription renews automatically at that amount and period until you cancel. After purchase we send a retainable acknowledgment — your receipt and welcome email — stating the charge amount, billing frequency, the automatic-renewal terms, our cancellation policy, and a direct way to cancel. Where required by law, we also send renewal or annual subscription reminders stating the service, the charge amount and frequency, and how to cancel.

If we change your subscription price or materially reduce what your membership includes, we will send notice, including cancellation information, within the period required by applicable law before the change takes effect — and never later than 30 days before the first renewal at a changed price.

Cancelling

You can cancel at any time. Go to Settings → Manage billingin the app, which takes you to your billing portal; portal cancellations are effective when confirmed there. If you can’t reach the portal, email support@amysanders.co — emailed requests are effective when processed, and we process them promptly and within any period required by law. Cancellation stops renewal charges not already submitted for processing; a charge already in flight will be handled as the law requires. Your access continues through the end of the period you’ve paid for, and then your membership expires.

Refunds

Our products are digital, and all sales are final: we do not offer refunds, except where required by law, where paid access was not delivered, or where we expressly approve an exception under a consistently applied policy.

Here is the deal, stated plainly: your subscription fee pays for the right to access the service during your paid period— subject to maintenance, outages, suspension under these terms, and the other limitations described here — not for any particular amount of use. Whether you have one session or a hundred, what you purchased is the right of access, and it is delivered by being made available. A properly disclosed renewal charged under an active, uncancelled subscription is not refundable solely because you did not use the service— including past renewal charges.

We would genuinely rather you cancel than pay for something you’re not using: cancelling stops future charges, and you’re welcome back anytime. One-time purchases (like The Unblocked Method) are final once access is delivered.

The Unblocked Method — “lifetime access”

For one-time products described as lifetime access, “lifetime access” means access for as long as we continue to offer and host that product, subject to these terms.

The Collective community

If your membership includes The Unblocked Woman Collective, the community agreements you accept when you join are part of these terms. Under them, members agreeto keep what’s shared in the community inside the community, and to witness before advising; Amy holds herself to the same agreements. We cannot guarantee that every member will comply — please share accordingly. In addition:

• What you post must be yours to share, must not infringe anyone’s rights, and must follow the community agreements and acceptable-use rules.
• You keep your rights in what you write. You grant us the license needed to store, display, and moderate your posts within the service. We do not publish or use community posts for advertising, testimonials, or any content outside the member community; our service providers may process them to operate and secure it.
• We may hide or remove any post, and may restrict, suspend, or terminate community access or accounts that violate these terms, with or without advance warning. Member reports are reviewed at our discretion, without a committed timeline. If community access is terminated for violations, any refund or credit for affected paid access will be provided where required by law.
• If a member leaves, posts may remain visible attributed only as “a member who has left,” or be removed as part of account deletion. Account deletion does not necessarily remove these de-identified community posts; the Privacy Policy describes this exception.

Copyright complaints

If you believe content in the community infringes your copyright, send a notice with the elements described in 17 U.S.C. § 512(c)(3) to support@amysanders.co (subject line “Copyright notice”), and we will respond to valid notices, including removing content where appropriate and forwarding counter-notice information to affected members. We maintain and reasonably implement a policy of terminating, in appropriate circumstances, accounts that repeatedly infringe. (When the Copyright Office designated-agent registration completes, this section is updated with the registered agent's published contact information.)

Intellectual property

The Unblocked Method, the Mirror’s coaching system, and the content we create are the property of Lucky Sanders LLC. Your access is personal and non-transferable — not a license to reproduce, resell, or distribute. As between you and us, you retain your rights in content you submit, and we do not claim ownership of your conversation record; we use it only as described in our Privacy Policy.

Acceptable use

You agree not to: use the service for any unlawful purpose; probe, scan, or test its security; attempt to extract, reverse-engineer, or replicate the coaching system or its prompts; scrape or systematically extract data; misrepresent your identity; or use the service to harm, harass, or deceive anyone.

Disclaimers

The service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, and we do not guarantee uninterrupted or error-free operation or any particular outcome. This does not disclaim any warranty or consumer right that applicable law does not permit us to disclaim.

Assumption of risk and limitation of liability

You use an AI coaching tool with the understanding described above, and you accept responsibility for your own decisions and actions. To the fullest extent permitted by law: Lucky Sanders LLC is not liable for indirect, incidental, special, or consequential damages arising from the service, and our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose. These limitations do not apply to liability that cannot legally be limited — including, where applicable law so provides, liability for gross negligence, willful misconduct, personal injury or death, or statutory consumer remedies.

Suspension and termination

We may suspend or terminate accounts that violate these terms. You can delete your account anytime in Settings (remember: cancel billing first — deletion does not cancel a subscription). Sections that by their nature should survive (refunds, IP, liability limits, governing law) survive termination.

Governing law and where disputes are heard

These terms are governed by the laws of the State of Utah. Disputes will be resolved in the state or federal courts located in Salt Lake County, Utah, except where applicable law permits you to bring a claim in another court or forum, including an eligible small-claims court.

Changes to these terms

We may update these terms. For material changes we will notify existing paid subscribers by email and an in-app notice, stating the effective date; the prior version governs until then. If applicable law or the nature of a change requires renewed affirmative consent, the change will not apply to you until that consent is obtained. Continued use after the effective date is otherwise acceptance.

Contact

Questions about these terms: hello@amysanders.co. Requests sent to either company address (hello@ or support@) will be routed correctly — you never need to resubmit to the other.